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Call funnel nurture: email + SMS.

Lifecycle for the free AI Search audit funnel, application to post-call. Built on the no-show research for high-ticket calls: an instant confirmation that restates why they said yes, a short day-before touch in the same thread, and a morning-of SMS as the last-mile nudge. Tone is dynamic and human, we tease value without inventing deliverables. SOP-32 drives the manual moments. SMS: consent at the contact step, STOP everywhere, 8am to 9pm local.

Segment A · Qualified + booked

Pre-call: protect the show-up (3 touches)

Trigger: application (good fit) + meeting booked. Goal: they show, warm. Manual contact before the call lifts show rates ~30% (SOP-32), so touch 2 is written to be sent by the person running the call.

Email 1 · Confirmation + reply bait

Instant

Subject: Locked in. One thing before your call.

Your call is booked: [CALL-DATE-TIME], 30 minutes, Zoom, camera optional. Calendar invite attached. Quick reminder of why this is worth your half hour: you'll be talking with a senior member of the team that runs search for QuickBooks, Weber and HelloFresh, about where AI search is sending customers in your market and what to do about it. Straight conversation, no pitch deck. One thing now, takes twenty seconds: hit reply and tell us the single result you most want out of this. More leads, less ad spend, a competitor that keeps showing up where you should be. The person running your call reads every reply. Harry

Email 2 · Day before, same thread, from the call-runner

T-24 hours, sent personally

Subject: Re: Locked in. One thing before your call.

Hey [NAME], [CALL-RUNNER NAME] here, I'm running your call tomorrow. Been having a look at [WEBSITE] and your market today. There's already some cool stuff worth showing you, looking forward to running through it with you on the call. See you at [CALL-TIME]. Link's in the invite.

SOP-32: reply-in-thread refreshes the whole context, and a personal note from the actual call-runner beats any automation. Ideally paired with a 60-second selfie video. Keep it to three sentences.

SMS 1 · Confirmation

Instant

StudioHawk: your free AI Search audit call is booked for [CALL-DATE-TIME]. Invite's in your email. Need to move it? Use the link in the invite. Reply STOP to opt out.

SMS 2 · T-24h

T-24 hours

Tomorrow [CALL-TIME]: your AI Search call. Been looking at your market today, there's already some cool stuff worth showing you. Looking forward to running through it with you. Reply STOP to opt out.

SMS 3 · T-1 hour

T-1 hour

Your call is in an hour. Zoom: [ZOOM]. Nothing to prepare, just bring your questions. See you soon.

Segment B · Qualified, no booking

The booking abandon

Trigger: application (good fit) AND no meeting after 1 hour. Goal: booked. Exit: books (moves to A). This is the highest-value recoverable segment in the funnel: they already said yes to the idea and only stalled on the calendar, so the copy treats it as an unfinished action rather than a fresh pitch.

Email 1 · Grab the slot

+1 hour

Subject: You qualified. Your slot didn't get picked.

Your application for the free AI Search audit came through and you're a fit, which most applicants aren't. The only missing piece is a time. Pick your slot: [BOOK-LINK] Thirty minutes with a senior member of our team on where AI search is sending customers in your market, and what we'd do about it. You'll leave knowing exactly where you stand. Harry

Email 2 · You stopped at the calendar

+6 hours

Subject: you stopped one step short

You got through the application and then stopped at the calendar. That was the last step. Everything else is done. We have your answers, and the moment you pick a time a senior person on my team starts grading your site, before you ever join the call. If it mattered enough to apply, it matters enough to pick a time. Pick your slot: [BOOK-LINK] Harry P.S. If nothing on that calendar works for you, reply with the days that do and we will make one work. A calendar is a worse reason to miss this than a real one.

Email 3 · Last nudge

+24 hours, 3PM

Subject: Holding your qualified spot until Friday

Quick one. Your application is approved and I'm holding your qualified spot until end of week. After that we release it, senior calendar time is the one thing we ration. Ten seconds to lock it in: [BOOK-LINK] Harry

SMS 1 · Nudge

+2 hours

You qualified for the free AI Search audit call, just need a time: [BOOK-LINK]. Takes 10 seconds. Reply STOP to opt out.

Segment C · Not a fit

The honest redirect

Trigger: application (bad fit). One email, then monthly long-term nurture. No SMS.

Email 1 · Better path

Instant

Subject: Straight answer on your audit application

Thanks for applying, and for being straight in your answers, so here's straight back: a senior call isn't the right next step for where the business is right now, and we'd rather say that than burn 30 minutes of your time on a call that can't deliver. What will actually move you forward from here: - Own AI Search, our live two-day session: day one shows you what's eating your search traffic, day two hands you the framework and the full resource pack. [WEBINAR-LINK] - Hawk Academy, our free SEO course: [ACADEMY-LINK] Do those, grow into the audit, and apply again. That path is real, some of our favorite clients took it. Harry

Segment D · No-show

Missed the call

Trigger: meeting marked no-show. Goal: one rebook, human tone. Exit: rebooks (A) or goes quiet.

Email 1 · Rebook

+2 hours

Subject: We were on the Zoom

We were on the call and you couldn't make it. Life happens. The stuff worth showing you doesn't expire this week, so one click gets you a new time: [BOOK-LINK] If priorities changed and the call's not needed anymore, reply and say so, we'll close it out properly. Harry

Email 2 · Close the loop

+2 days, 3PM

Subject: Releasing your slot Friday

Last one on this. If we don't hear from you by Friday we'll release your qualified spot and free up the senior time. Rebook in ten seconds: [BOOK-LINK] No response needed if you're out, and no hard feelings. Harry

SMS 1 · Same day

+1 hour

We missed you on the call today. Still keen to show you what we found, rebook in 10 seconds: [BOOK-LINK]. Reply STOP to opt out.

Segment E · Post-call

After the call

Trigger: meeting completed. Goal: proposal accepted inside the follow-up window. Email 1 is half-templated on purpose: the call-runner personalizes the bracketed lines and sends from their own inbox. Manual beats automated here, every time.

Email 1 · Notes + next step (personalized)

Same day, from the call-runner's inbox

Subject: Notes from today + the three moves

Great talking today, [NAME]. [ONE PERSONAL LINE ABOUT THEIR SPECIFIC SITUATION FROM THE CALL] As discussed, the three moves in priority order: 1. [MOVE ONE] 2. [MOVE TWO] 3. [MOVE THREE] If you want our team running this, the proposal reflecting exactly what we talked about is here: [PROPOSAL-LINK]. I've held the scoping for 7 days so it doesn't need re-quoting. Either way, those notes are yours. Start with move one. [CALL-RUNNER NAME]

Email 2 · Check-in

+3 days, 3PM

Subject: Did move one land?

Quick check-in. Have you had a chance to start on [MOVE ONE] from the call? If yes: brilliant, tell me how it went, genuinely curious. If it's sitting in the someday pile: that's the exact gap our team closes, and your scoped proposal is live until [DATE]: [PROPOSAL-LINK] [CALL-RUNNER NAME]

SMS 1 · Same day

+2 hours after call

Thanks for today, notes and the three moves just landed in your email from [CALL-RUNNER NAME]. Questions? Just reply here. Reply STOP to opt out.

Wiring

Workflow triggers at a glance

SegmentEnrollmentSuppression / exit
A · BookedApplication form (good) + HubSpot meeting existsMeeting completed or no-show
B · Booking abandonApplication form (good) + no meeting after 1hMeeting booked (moves to A)
C · Not a fitApplication form (bad)Single send, then monthly nurture list
D · No-showMeeting outcome = no-showRebooks (A) or Friday release
E · Post-callMeeting outcome = completedProposal accepted or window ends
Fit signal into HubSpot: the application push sets pageName to "AI Search audit application (good)" or "(bad)", so workflows branch on that string. Booking state comes from the native HubSpot Meetings object once the Meetings link is live. Touch A2 and E1 are sent by humans on purpose, wire task-creation workflows for those rather than automated sends.